George Duong
Long time user. I used to place orders monthly, but all of the recent app updates makes shopping difficult. I spend more time trying to organize/search for what I'm trying to find than browsing items for sale. Splitting your cart by how items are shipped, moving the "Save" icon away from your finger's range, and having to search twice for items to show up has made me buy less. I'll still get mandatory items, but I'm going to check out competitors to see if their apps are more user friendly.
148 people found this review helpful
Alibaba Mobile
May 14, 2024
Thank you for your feedback. We're always trying to improve our app to give you the best experience. We'll take your concerns into consideration, and if you have any other questions or feedback, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
hello kitty
Ali Express has become misleading, greedy, and deceptive, just like Shein. There will be a price advertised as 99 cents and when you go to your cart to pay for it, the cost is triple what the app advertised, and no explanation for the fluctuation in price. We also used to be able to pay for anything using earned coins, now it can only give you "discounts" (which also doesn't do anything to change the price). I basically have nearly $50 USD in coins for no reason now. Do better.
355 people found this review helpful
Alibaba Mobile
April 19, 2024
Thank you for your feedback. We're always trying to improve our app and customer service to give you the best experience. Before you order, you can review the product details or contact the seller for more information about the product. If you still have questions, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
Tim Laren
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Easy to find and compare products. When you order anything it makes it easy to go thru the process from selecting products, paying, tracking, review and feedback. There are also a few games to earn a little off your next purchase. But the games often go hay wire, like I had a few dollars off and the campaign ended that day. About 9PM I got a 'network error' and after that I could not retrieve my coupon.
222 people found this review helpful