Jesse Mattox
Long time Open Table user. It's a great app that super user friendly and makes making reservations easy. That said, it's really really hard to get in touch with Open Tabel directly. Currently, there's a problem with their app. I've been unable to modify the last two reservations I've made. Open Table has a virtual assistant, but it's really limited in function. I dug through the app for 10 minutes looking for a way to report the problem. This is the only place I could find to reach then directly
27 people found this review helpful
Janet Jernigan
I used to love this app, but now it's the worst ever! You cannot modify existing reservations. Keep getting an error message, or nothing happens when you try to update the time of the reservations. It now wants to send you a verification code to validate who you are prior to booking the reservations. But when you enter the code, you get an error message. It only works if you have the code sent to your email, and then it will auto populate. A waste of time trying to book an online reservation!
6 people found this review helpful
Erinn Marcinko
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Difficult to use; more steps than bank verification. Verification sent via text then, I have to have it sent to my email. Sit there and wait and nothing happens. Too many steps just to make a reservation at a place to eat! I'm surprised it didn't ask for biometrics or a DNA sample. Feckless app just to make a reservation. If I was a restaurant, I would not allow my customers to use this app.
32 people found this review helpful