Amina Suleiman
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
572 people found this review helpful
Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
John Henry
App works flawless. Had to switch to it after the Mpesa app started to crash at launch every time and MySafaricom has been a near perfect replacement. Id only wish they added biometric support for fingerprint capable devices as it affords an option with more privacy when at the pin entering stage of transactions. Otherwise a solid app all around.
96 people found this review helpful
Andrew Kibas Kibet (Andre)
Would be 5* based on convenience and features only. However the UI is too cluttered making the app lag and crash. There's just one too many shortcuts on the dashboard. It is trying too much. Simplify to make it leaner and faster.
3 people found this review helpful