Tim Cromwell
At first glance, this app/service seems to have it all: phone, texting, phone tree, team messaging, voicemail to text, video conferencing, etc. However, I have found two missing features: 1) While you can set up multiple phone numbers for your business (or multiple businesses) and forward them to your phone, there's no way to tell which phone number the person dialed when you see an incoming call. 2) There's still no way to schedule a text to be sent out at a future time. All-in-all, it's good.
8 people found this review helpful
Tim, the Review Team appreciates your feedback! Please explore and share your ideas with us in our Ideas Portal, which can be found here: https://ideas.ringcentral.com/. If you would like to share more, please email us at review@ringcentral.com. Thank you!
Matt Farrell
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A bit bloated, and you cannot turn off "features" that you do not use (meetings etc). Slow to navigate compared to other phone/messaging apps. Why doesn't blocking/reporting a message delete it, instead there are two more steps to delete, spam texting isn't well handled. No swipe action on messages.
4 people found this review helpful
Hey Matt, thank you for your feedback! We encourage you to share your ideas and engage with others that align with your use on our Ideas Portal. You can visit our Ideas Portal here: https://ideas.ringcentral.com/. If you would like to share more about your experience, please email the Review Team at review@ringcentral.com.
Darshan Patel
I constantly miss calls on my pixel. It ring fine on the iPhone. Might have to switch to another VoIP provider. When opening the app from another app by sharing a phone number, it shouldn't automatically dial the number. When I receive call, it doesn't pause the audio of playing music or video. It doesn't behavior like a phone app. The vibration length is extremely small. It doesn't let me select ring tone from external source. App is huge let down from a billion dollars company.
14 people found this review helpful
Hello again, Darshan. Please email the Review Team at review@ringcentral.com so we can discuss your feedback further; you can also choose to contact our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!