![](https://play-lh.googleusercontent.com/a/ACg8ocKlEoCpKXktSk238ycXJv8Pd2BxqmbSn8oxGX3Vwwdw7HQI_w=s32-mo)
Magda S
The service is amazing, the app UI looks nice, but the actual app user experience is really horrible. The app doesn't open when you click a notification (likely crashes?), and every time it is backgrounded, you lose your progress within the app - so oftentimes youre halfway through booking the appointment or writing a message, and all that is lost because you switched the app for a *second* to check your calendar, or took too long so your phone screen turned off... And you need to stary again.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUN1NQYSqGGeRmtkX4uKjvMbrrvmYLQG8xmIvz6uZa7ZfdGhL2C8Q=s32)
Drew Ranck
If I'm booking an appointment, and have to switch apps to look at a calendar, and come back 15 seconds later I have to start all over. This app should be a website.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVTDtYiiYwInnjF6ld7lgo0huCVXaQk5G2OBV-fycFZrqN-PYI=s32)
Ted Seeley
Doctors and care are great, but the app sucks. Chat is extremely lagy, and the document they sent me won't download.