Carmen Tieu
Seems easy to use except when viewing documents. It looks like you have the option to download documents, which actually would have been preferred. Instead, clicking on the download icon leads you to the app store to download another app to view the PDF file. How stupid! Just let users use their default app to view it! Makes using it more difficult than necessary.
12 people found this review helpful
Laurelle Campbell
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Somerhing happened with login. I too am getting blank page at login. Uninstall and reinstall, then reset login. Also forgot password is not working on app. Enter in information, click on submit, and then it takes you back to front login with no notification or change. Frustrating each time. Quicker to go to website. Wasn't this way before. Please fix. Otherwise last year, it was Quick and easy to use app, upload documents and check balances! Super organized.
13 people found this review helpful
Andrew Litt
Amateur hour hot garbage. Option to take a photo for claim documentation is broken, so you have to use the camera app and make sure to import the right file every time you submit. It randomly decides to forget your login credentials even if you set up fingerprint access. The date selector is fiddly and won't let you just type the date. Finally they make you download a sketchy third party app to view PDFs for no good reason instead of using the native viewer. Lucky for Navia that we're locked in.
13 people found this review helpful