
ThatGuyNich
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Struggled for two days to get thru the setup wizard and finally got the NAS setup thru a laptop because I couldn't get it to setup properly thru this app. The app isn't very intuitive, as in I'm not finding things under headings or in places I would expect. I'll see if things improve over time after having the app a bit longer.
2 people found this review helpful
ASUSTOR Inc.
August 19, 2024
Hello, Please refer to https://www.asustor.com/online/College_topic?topic=242 for using AiMaster, and email to stanleyhsu@asustor.com or using "Contact Support" in the settings of AiMaster to report us the issue if you encounter the problem and suggestions. Thanks a lot.

N Morris
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This has working fine for me for years, although I mostly used it to put my NAS to sleep. But now I get the following error: "Either the Cloud ID does not exist or the EZ-Connect function has not been enabled". I'm using an ip address so I don't know what it's on about! Oh the last update, login improvement... Awesome job there 🙄
1 person found this review helpful
ASUSTOR Inc.
November 4, 2024
Hello,
AiMaster 3.2.1 has released to provide new mechanism to handle cutom or expired SSL certificates for HTTPS connection. Please help to update the version and have a try if this resolve the problem or not. Please help to email stanleyhsu@asustor.com if any further problems. Sorry for the inconvenience. Thanks a lot.

Paul H
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This app has worked fine for a long time but recently it keeps asking me for my password as the password field is blank. THIS IS REALLY FRUSTRATING as my password is quite complex and it takes me quite some time to enter it. Why will this no longer remember the password I save ????? REPLY - I do not store my NAS password in Google password manager. Your app always has it pre filled in. But recently it's not always there and I have to manually type my password again. Before it was ALWAYS there
1 person found this review helpful
ASUSTOR Inc.
November 14, 2024
Hello,
The security manager is updated by Google policy, and it cannot allow to share the password between apps. It just need to enter the password ONCE only in each mobile app while updating to the new version and it will be saved in the app only. Sorry for the inconvenience. Please email to stanleyhsu@asustor.com if any other problems. Thank you.