Latisha Blyther
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Love this app. I had it for a while. I turned the services off for some time, called back , and was able to get my same fax number. They alway have the best customer service. I came back to add, For people like myself that uses fax maybe once or twice, there should be a lesser cost plan. Like for 5 faxes. $6.99...etc I don't see the need of kerping paying $19 something monthlyvwhen its barely being used.
2 people found this review helpful
Hello Latisha. Thank you so much for your excellent feedback. We are pleased to hear that you were able to retain your old number and please do not hesitate to message us at socialsupport@efax.com if you require any assistance. ^RA
M Walker
It worked fine during the $5 trial. Once I paid for full membership, I was no longer able to send a fax. (yes, I have contacted support, cleared cache, used other browser, tried it in the app, multiple devices, even changed the password in case the saved one was wrong. "nothing worked.") Once I "uninstalled the app, and reinstalled it, I could fax. *I do NOT want to have un & reinstall before each use. Still nothing from browsers: Chrome, or DuckDuckGo. And no thank you, I will NOT use IE.
13 people found this review helpful
j2 Cloud
February 19, 2024
Hello M Walker. We would be happy to review your account. Please feel free to message us at socialsupport@efax.com with your account details and we would be happy to assist! ^MS.
A Google user
Awesome app. Went to go fax something at a postal store and they charge $2 for first page and $1 after....I had to send a 45 page document...so getting a month free and then spending around $17 a month after the trial sounds like a bargain....also they have a digital attachment option so I didnt even have to take pictures of each page....I just attached the document and waited a little while. There is a button to verify when it is sent. Very user friendly.
166 people found this review helpful
j2 Cloud
September 5, 2019
Hello Kristi, Thank you so very much for the stellar review and feedback. So happy to hear that you are loving the service and App and are utilizing many of the features offered. Should you have any questions or require assistance, please feel free to message our team at socialsupport@efax.com any time. Thanks again, ^FM