Seongbae Park
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It was completely useless - after going through the account creation, adding credit card didn't work - and I tried 3 different cards. I ended up parking at a different parking lot with a working payment system. Now I want to get rid of the license plate number from the app, since it was a rental car, but the app doesn't support that. And I don't see a way to delete the account entirely either.
3 people found this review helpful
Vic Y
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Poor app design. Have issues trying to update payment info once you have select a lot, you have to cancel & come back in. Also lots are listed by lot name not number, & on the map they are put so close to each other lot names overlap and it's easy to select the wrong one. This made me to pay for the wrong lot (that cost even more) and get a ticket. Hangtang said they tried to have it waived, it seems like the parking lot operator, Impark, has not responded so far. Risky app to use...
2 people found this review helpful
David L
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After many years later the app has done away with mandatory permissions and only ask for location and contacts. Not sure why contact is a permission and not notifications. UI still feels terrible to use. Interacting with the maps is better but you cant get your parking rate as it bugs out often. Usable app now but still riddle with bugs and slow with delays and updates.
1 person found this review helpful
hangTag LLC
September 10, 2018
Hi David,
We're sorry to hear your experience with HangTag did not go well. We require that all users register in the app and create accounts as a matter of security. The reason it is asking for permissions to be granted is that HangTag uses location services and a few other features that can't be used without a user's express consent.