Trent Hewton
Hard to use, terrible UI. Extremely hard to sign in, and it logs you out randomly so you don't get notifications. News list always defaults to "most important" and wont stay as "most recent". "Click here to proceed" link in Events and payments doesn't work, so you have to go digging around the terrible UI to figure out what you are meant to proceed to. But why would the dev care - the school already paid them for this, so why would they try and make it better?
6 people found this review helpful
ンアルフィ
It's been three consecutive days after I updated the app and there's a message saying session expired but when I clicked on the sign in button, I got an error message saying "We apologise for the inconvenience, our teams are aware and are working to restore service as soon as possible. Please try again shortly." 3 consecutive days and still not resolved.
5 people found this review helpful
Compass Mobile Team
30 May 2024
Hi, can you please contact us at support@compass.education and we will gladly help you in resolving the issue.
Steve M
Not a good app. News items disappear too soon and can't be recovered, or at least it isn't obvious how to get them back. They should just stay in the feed for users to scroll down to if needed. It also uses approximate dates like 'a week ago' instead of specific dates. Sometimes you need to know the exact date. The designers have tried to be too trendy and compromised usability. For people having trouble with it not working at all, try clearing cached data - another bug...
5 people found this review helpful
Compass Mobile Team
30 May 2024
To assist with this issue, it would be helpful to have a little bit more information. Can you send any screenshots related to the issue along with your device details at support@compass.education? Thanks.