Hi しほ, thanks for your feedback. We hope it's OK if we reply in English. Please send us more details, if possible also screenshots, at social.support@getyourguide.com to help us understand what happened and to work on a solution for you. Thanks!
Hi, thanks for your review. We're sorry to hear that you're not happy with our prices. We'd like to understand what happened and work on a solution for you - Please send us all the details at social.support@getyourguide.com, also mentioning your name on this review and we'll get back to you shortly.