sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
9 people found this review helpful
Standard Chartered Bank PLC
July 20, 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC
samiksha ardu
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Worst banking app I have ever used. Loads slowly,non user friendly. If you contact customer care they have 1 hr wait time sometimes still not able to connect with them. Everytime customer care gives different reasons and solutions which the next one says no this doesn't work like that and they keep charging you hefty hidden charges. After paying full amount flashed on the app I still got another bill for charges it seems. Worst and pathetic services. Highly not recommended.😡
Standard Chartered Bank PLC
April 28, 2024
Hi Samiksha, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number GOO24_1458779 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~ JM
MONTEEN R
you can improve your UI/UX. the money viewing experience is a little bit out of user experience. make a dark mode .it looks more modern -make a gesture back button for more modern way of using an application.
Standard Chartered Bank PLC
April 26, 2024
Hi Monteen, this is not the experience we would like you to have. We request you to kindly fill in your details, along with the reference number GOO24_1457597, in the following link https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~TS