Coles Mobile Wallet

Coles Financial Services

About this app

To continue using the app, please update your Android operating system to the latest version. This is to ensure you have the highest security protection when using the app. The minimum version required is now Android 11. Update your Android device in Settings > System or Software Update and follow the prompts.

With the Coles Mobile Wallet, you can manage your credit card or personal loan account 24 hours a day.

With access to your account balance, available credit, transactions and statements, you can also make payments, set up push notifications, view your Flybuys points balance, access offers and Cash and Statement Instalment Plans.

Coles Mobile Wallet - the smart way to manage your account that’s quick, secure and simple to use.

COLES MOBILE WALLET FEATURES
• Manage your account 24/7 using your 4-Digit Access Code or biometric ID
• Check your account balance, available credit and statements
• Retrieve up to 12 months of transaction history
• View your Flybuys points balance
• Access and activate Flybuys offers
• Activate and deactivate your card
• Bill payment and Direct Debit
• Push notification
• Access offers through the Offers tab
• Access Cash Instalment Plans
• Access Statement Instalment Plans

ELIGIBILITY
This app is available to existing Coles Credit Card and Coles Personal Loan customers.
- Download the app and login.

Coles unsecured credit products are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products.

Standard Flybuys Terms and Conditions apply, see flybuys.com.au.

Ratings and reviews

Coles app developers. Please fix your app. You need to update it again and remove the bug that stops users logging into their account after submitting their correct credentials. We keep getting this message. Unable to connect to server. I have uninstalled & re-installed your app dozens of times. I have re-registered dozens of times and I have closed out my phone dozens of times. I have phoned your call centre too many times but still no access (26 April 24). Do you want to lose customers?

Absolutely terrible app. I have been trying to log in for days and every time I get the message 'we seem to be having problems with our servers. Please try again later'. I came here to see if there was a solution but it appears everyone has some problem or other with the app (at least I'm not alone!) My experience with Coles Financial Services has been extremely poor from the very beginning. I shouldn't be surprised that their app doesn't work either. Avoid if you can.

Got a coles credit card. Tried to register and it just kept giving error messages. Live chat couldn't help. Customer Service phone line couldn't help. Just activated my card. So now have an active card with no access to things associated with it and probably the annual fee paid. I wouldn't know I can't access anything to tell me. Terrible experience. Wasted hours trying to get it working. If I had my time again I wouldn't bother.

What's new

Minor Bug fixed.