ArriveCAN

CBSA-ASFC

About this app

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN

Ratings and reviews

Program has lots of bugs when scanning and then sometimes freezes at 12% when uploading passport information. After 15 or 20 minutes of tries it worked. Then it froze again when it tried to load the form. I'll try again tomorrow. Fortunately just trying it out a couple weeks before I must actually travel! If I finally get it all working I'll update this review :((

During COVID this app kind of sucked. There were a lot of bugs that caused minor inconveniences that people blew out of proportion. Now a days (after COVID) this is a great way to submit an advanced declaration (like the USA's MPC app) to help you skip the security lines giving you more time. This is really helpful if you're on a time crunch. Now I have to find the EU equivalent!

when creating an account I was sent to a broken menu which wanted me to verify my email, I tried multiple times each resulting in an invalid code. finally went to recreate my account to get the message that I had succeeded in making one, so either the menu isn't needed or it has the wrong message and doesn't send you to the next stage. otherwise OK app, but cost Canadians too much

What's new

- Accessibility improvements
- Bug fixes