Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

New Update ... cannot Login and access my account anymore.. email+sms login Error. I was able to use the app without any problems the day before the update. On browser everything works. Number is registered. Solution: The Android-App apparently cannot be first setup (login/register) with the duckduckgo browser set as default. > it works with chrome. Thanks for the quick support :)

In the newer version of app, could not find the option to quit the current contract. Had to call customer care and they removed the contact immediately instead of at the end of contract day. Moreover, customer care was not able to assist for the newer version of thr app. And automatically day's data plan got activated as mobile data was activated, when i am sitting at home in WiFi for the whole day. Dont know what O2 wants to achieve.

This app is a scam because I bought a data packet through it and at the end never wasn't activated at all. I'm writing this review with free WiFi. Also the customer service is the worst, first in the O2 Shop, then I call them in English in one number then they recommended to call the other number and then they told me to solve through chat but I attempted online and also they said call in the hotline, what a big contradiction! I will change my operator with cheaper price.

What's new

Dieses Update beinhaltet kleinere Verbesserungen und Bugfixes