4.2
232K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Feb 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
227K reviews
Yevgen Nosan
March 7, 2024
Very bad experience. Old style design, no payment options built in, you are redirected to web site and need to enter everything again.. even for this ugly and not user friendly approach you will be charged an extra fee. A lot of bugs, from time to time app is simply forgets you and you need to log in again. Now, as I am writing the review, logging is simply not working anymore. 07.03.24 new version is broken since weeks. It's garbage. Can't give 0 stars unfortunately
Telefónica Germany GmbH & Co. OHG
March 8, 2024
Hello Yevgen Nosan, thank you very much for your review. We apologise for the current problems with logging into the app and with general performance and stability. We are working hard to rectify the restrictions. Until then, we recommend using our online portal "Mein o2" as an alternative to manage your o2 contract.
John Doe
February 20, 2024
I can only concur with one of the other reviewers: website in a fake app. Bad UX, less information and way less intuitive than the app that existed before and those screenshots are still shown here, one that had a Connect review result of "überragend". This one would get "miserabel".
4 people found this review helpful
Telefónica Germany GmbH & Co. OHG
February 21, 2024
Hallo John Doe, danke für deine Bewertung. Schade, dass du mit der neuen Mein o2 App unzufrieden bist. Unsere Techniker:innen arbeiten bereits an einer Lösung, damit alle Informationen in der App korrekt angezeigt werden.
Mehdi Yedes
February 20, 2024
Stuck in the "Hallo" screen after login. Uninstalled the app, removed all cache, but nothing helped. The app is unusable after the latest update... This is unacceptable.
6 people found this review helpful

What's new

Die neue Mein o2 App ist jetzt noch persönlicher und bringt dich schneller, übersichtlicher und einfacher ans Ziel.

- Finde sofort deine wichtigsten Inhalte mit deinem persönlichen Start-Tab und gelange schneller zu deiner Vertragsübersicht.
- Entdecke mehr dank der übersichtlichen Angebotsdarstellung.
- Verwalte noch einfacher dein persönliches Profil.