PubliBike

1.6
904 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the PubliBike app you can rent a bike 24/7
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.

The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station

For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).
Updated on
Mar 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
897 reviews
Fabio Feig
March 15, 2024
It's now been almost a week since I could get a bike. I called customer support because of the issue, and they told me that there is an issue with samsung phones and that some of them couldnt unlock bikes. I would like to know when this issue will be fixed. And I would also like to know if you can connect your swisspass to publibike so I can use my card instead of the app.
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Gyula Maloveczky
October 27, 2023
They couldn't resolve a technical issue on their side for a month and I could not use the service for this time. They offered me compensation (since I was subscribed) first, but I haven't heard back since. Would not recommend them. Yeah the 'chat' is also a very useful feature where I can chat with a bot for a few minutes just so it can transfer me to a human who would contact me in 10 days or something like that. I have never heard back from this representative.
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PubliBike AG
October 27, 2023
Hi Gyula, thank you for your feedback. We are sorry that your experience with us did not meet your expectations. Unfortunately, we did not find a request from you. Please send us more details about it including your email address via chat (https://chat.guuru.com/publibike?locale=en) so we can resolve this. Your PubliBike team
Manuel Ritz
November 23, 2023
Very useful bike rental in Switzerland. The customer service and how they handle customer inquiries is very bad though - no customer centricity. Lost CHF 200 since they did not inform me about a change of an abo and they also refuse to repay any costs for rentals where the trip was not ended correctly.
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PubliBike AG
November 27, 2023
Dear Manuel, thank you for your feedback. Our customers are reminded by e-mail that their subscription is about to expire. You can also always view the duration of your subscription in your customer account. Thank you for your understanding. Your PubliBike team

What's new

You can now pay with Twint.