Tigelfling 716
I'm pretty annoyed everytime I utilize the electric scooter, and it goes over the amount, the notification that pops up immediately disappears and won't let me see the overcharge and I can't see it in my bank receipts, but amounts will disappear. It's happened three times, I've tried to report. Or even get a screenshot of proof, or just clicked on the notifications.
6 people found this review helpful
Bird Rides, Inc.
June 23, 2024
Thank you for giving us a try and more importantly we want to make your experience better. Please reach out to us via our **[Support form](https://help.bird.co/hc/en-us/requests/new?ticket_form_id=4415394453652)** or through the in-app Help tab. We’d love to take a closer look at the charges you referenced.
Daniel Dayton
The scooters are useful in a pinch, but I can never rely on them. Maybe my city is just too small, but they're all gone at least half the time (I think because of weather?) They're trying to market to commuters which would be great, except that the price is too high without the subscription (and even a little high with it), but the subscription itself would be a total ripoff if all the scooters suddenly disappear without warning and leave you needing to get to work a different way.
8 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
As a rider, the app is fine, probably 4 stars. As a charger, it's horrible! Poor GPS, making you place a scooter in a bad area blocking pedestrian traffic, then having to carry it to the correct spot. And the release button is hidden under "More Details". I would never have thought of looking under "More Details" for that button; a button is not a "detail". Plus, nests disappear and reappear for no apparent reason.
56 people found this review helpful