Dana R Fortini
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This update has locked me out of my account. When I receive the email authentication link, the app does not proceed past the welcome screen with a loading circle. I've lost access to all of the tickets I've already paid for. EDIT 4/28/2020: I have tried to use both Google and Facebook authentication to log in, but I still receive error messages. I've lost access to tickets that I paid for and cannot use.
44 people found this review helpful
Anchor Operating System
April 23, 2020
I'm sorry Dana for the problems you are experiencing, we released an update but are waiting for Google to approve it. Please note meanwhile you can use either Facebook authentication or Google authentication to get you right in.
Kenneth Dombrowski
I don't know what was going on, I don't use this app & it's been a few years since I've ridden a NYC Ferry, so I just uninstalled, but recently I started noticing that when following links from other apps (definitely noticed with Twitter), a message would pop up in my default browser (Duck Duck Go) saying "You can open this link in NYC Ferry", with a link to do so. I don't know why NYC Ferry would be registered as an alternative app to open random webpages in, but it stopped after uninstalling
3 people found this review helpful
Pamela Stanis
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As described below. Can no longer open app. Keeps looping between asking for email then sending you email with link to open the app and access your account. But it just brings you back to the page asking for your email. Loops back and forth between the 2. Very frustrating. The old version was good. Could buy & store tkts from phone. Need to fix glitch.
35 people found this review helpful
Anchor Operating System
June 3, 2020
Dear Pamela, i'm sorry you are experiencing this. We are waiting for Google to approve our latest version that resolves this issue. Meanwhile you can download the latest version here - https://drive.google.com/file/d/1gzR5RTkVSssbjI_lS8qNPqQvPBE58D0Y/view?usp=sharing
If this resolves the problem please help us by updating the review.