2.5
22 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Flame Connect places full control of your electric fire into a beautiful, easy and convenient interface - all from the palm of your hand.

Enjoy the latest flame technology and ultra-realistic flame effects to create a unique and stunning focal point within any room.

Change settings and modes that your product supports:

- Simply scan and connect to Bluetooth to communicate directly with your fire.

- Quickly change modes and settings on your fire to suit your mood.

- Set product schedules to automate your fire's on/off times.

- Change flame effect settings such as mist output intensity and LED colours on supported products.

- Prevent unauthorised product access by linking ownership of your fire with your account.

- Enable guest mode for temporary access to other Flame Connect trusted users.

- Support for multiple languages and a choice of Fahrenheit and Celsius readout.

Only specific product models and series letters are supported. Check the compatibility list at https://www.dimplex.co.uk/flame-connect#compatibility. Compatibility is subject to GDHV Internet of Things (IoT) Terms and Conditions. Flame Connect usage requires the download and installation of the Flame Connect onto a compatible device. Flame Connect usage also requires the creation of a Flame Connect account, which is subject to agreement of the GDHV Internet of Things (IoT) Terms and Conditions, Privacy Policy and Cookie Policy. Flame Connect app updates, product updates and all app usage require a broadband internet connection for app usage in all cases and in product connection for internet-connected product function; ISP and mobile carrier fees apply. 
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
21 reviews
Mike Swistek
April 30, 2024
Searching for a bluetooth fireplace is locked behind signing up an account.
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Cary Israel
February 3, 2024
Ridiculous that this app requires the wifi name to be under 20 characters to operate. I'm not resetting up my entire home ecosystem to be able to run this single app. Fix this.
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Glen Dimplex Mobile Apps
March 8, 2024
Thanks for your feedback. We are intending to make an update for this soon. We will get back to you when this is resolved.
Kevin Hebborn
July 23, 2023
Poor. All I want to do is control ana electric fire. This app asks endless seemingly irrelevant questions, as well as wanting to take pictures! I immediately deleted it.
1 person found this review helpful
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Glen Dimplex Mobile Apps
March 8, 2024
The app requests the camera permission if you want to scan a QR code to help you set up your fire. This is optional, if you decide not to give camera permission you can enter the details manually. The app will also request other permissions like location and Bluetooth as these are required by the operating system to connect to a Bluetooth product.

What's new

Bug fixes and stability improvements