Damian Palmer
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This app seem useless. You can't fund the app. When I tried to find it, it says, a pop up message has been sent to the number. Meanwhile, there is nothing like that. I downloaded the latest app. So, I don't think it's an issue with update. Most especially, it's even difficult for to understand what the is requesting. For example, when it says, enter a number, one does not know what number it requesting
154 people found this review helpful
Airtel Africa
July 31, 2023
Dear Damian, please update your app to the latest version to fix the problem, for further assistance, please send a mail via customerservice@smartcashpsb.ng with your phone number for support. Best Regards
Uwem Newplan
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The app looks promising. I used it today to buy phed token, the payment was successful but the token was not included in the receipt. I had to call and mail customer care to send me the token. This was a minus for me. Please ensure that power tokens are reflected on payment receipts. I will update my review when I see that this has been taken care of. Twice I tried to purchase power but it wasn't going through. It will show transaction to be successful but money not deducted. Fix this pls.
19 people found this review helpful
Airtel Africa
April 12, 2024
Dear Uwem,
Thanks for your feedback, we will sure look into this so as to give you a better experience.
Abdulrahman Abdulraheem
I have not reviewed the app but iam sure it is okay. But the issue is I just downloaded it and I want to sign up,but after I input my phone number, receive OTP,I proceed to pasting my NIN/BVN then it leads me to my details,if I should click continue after that it is not going through.It is saying something went wrong and I have tried it multiple times it didn't work and I am willing to use this app.I even deleted and installed it again, still same issue.please I will like you to address my issue
5 people found this review helpful
Dear Abdulrahman,
Kindly send your phone number and the screenshot of the error message you are getting via customerservice@smartcashpsb.ng for prompt resolution.