Rammble
Whatever the last update did, it broke the app. I can't see my transactions or refresh the app. I constantly get an error that says "Sorry, there was a problem. Please try again later." I've used this app for years but now it's unusable. I've tried uninstalling, reinstalling, clearing cache, logging out, but nothing seems to resolve the issue. Air Miles needs to start actually reading the dozens of reviews on Google Play about this issue instead of referring us to their useless customer service.
8 people found this review helpful
AIR MILES Loyalty Inc.
April 9, 2024
We are aware of this & are working on a fix. Thank you for taking the time to share! For personal assistance, please reach out to our live chat team here: https://www.airmiles.ca/en/get-help.html#contact-us
Andrew De Aguiar
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Ever since they recently updated it... I always get warning saying can't refresh and can't see recent transactions. As well if I try to save a offer for extra miles...I have to click it a few times to get it to save properly to my account. the app has become useless to use. It's been going on for the past month or more. Need this fixed.
3 people found this review helpful
AIR MILES Loyalty Inc.
April 8, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.airmiles.ca/en/get-help.html
bharath murali
Recently, I got signed out of the app and when I try to login with my credentials, it's again taking me to Sign in or Join Now page. Tried multiple times to get the same error. Secondly, I even uninstalled and reinstalled the app but got the same error message. I tried sending email to the mail I'd listed on the play store to get a delivery failure notice.
AIR MILES Loyalty Inc.
April 15, 2024
This sounds like an issue for our customer care ambassadors. Please contact our live chat here for assistance: https://www.airmiles.ca/en/get-help.html.