A Google user
- Flag inappropriate
- Show review history
I humbly request Google to introduce 0.00001 star rating. Specifically for MTNL. MTNL is probably the only utility which doesn't want it's users to pay bills. That's why they put so many hurdles. I tried paying in the website but it is not working. SO I installed the app. Only to find that the app cannot match the CAN no and phone number. Dear MTNL numbskulls, have you been giving me the wrong bill for 2 decades? How can the two numbers printed in the bill be incorrect? PS: is this app for Delhi only? Is that why it's not working? What's so special about your app that it can't work with Mumbai?
79 people found this review helpful
Akansha Tayal
- Flag inappropriate
- Show review history
Would rate less than a star to this app and this whole company services. Worst application and worst customer service complaint response. I would recommend dont go for this connection. I am being charged every month whereas the connection is not working since 6 months. If i call them, they cut the phone. With this, you would not be able to survive in Long Term MTNL. Want strict against these worst departments.
25 people found this review helpful
Kishore Viriyala
- Flag inappropriate
- Show review history
The App after the new update is more responsive... But many bugs still remain... App has a BB/FTTH data usage tab, which never works.. it shows a blank page... instead of giving the data usage details... App provides for requesting new connections in its request service.. how about simplifying the surrender/ stop connection also.
18 people found this review helpful