Andrew Baacke
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It's been at least 6 months now that I haven't been able to use the mobile deposit (ever since I upgraded to a Pixel 6 Pro) because the camera to take photos of the checks closes half a second after opening, every, single, time. Reading the other reviews, it seems it's not unique to my device at all, so they apparently don't test their apps very well, nor do they care about negative feedback. The app itself consistently makes me want to switch banks, and I think it's finally time.
70 people found this review helpful
Cinjin Xiong
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Trash. Will work fine no problems for awhile then out of no where will not work at all. Can't press anything anywhere on the screen. Whole app becomes unresponsive. Uninstalling doesn't work and will only become usable randomly. Could be a few hours to a few weeks. Not a phone problem either since I've had this problem on all my phones from Samsung, Google, and iPhone. Crazy unreliable. Better off sticking to the web version. That's still trash. Update 11/1/2020: Still trash lol.
57 people found this review helpful
Jennifer Hagemann
Multiple problems throughout my history with Associated's app, but recently, I cannot even open the app. It starts and then goes back to my phone's home page. It just seems like every update something happens and it takes forever to fix. I have tried uninstalling and reinstalling several times. I've also tried to see if my connection was the problem (it wasn't). When it does work, the app is nice. It's just that, that occourance is few and far between.
62 people found this review helpful