Asurion

Asurion Mobile Applications, LLC.

About this app

Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech.

With the Asurion app, you can:

FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements

GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology

UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics

Ratings and reviews

Absolutely Horrible! So confusing when trying to make a claim. Then when you find where to go you get sent to a page that says "There was an internal service error." Website isn't any better either, always gets stuck on the upload of drivers license. How about we go back to going to the store and filing claims! That works so much better than a failing app and website. Have been on phone with customer service more times than I care to count.

Not impressed by the Asurion Home+ coverage and app is great for chat, but not finding existing claims. I am happy it covers all types of devices, even ones that were purchased prior to signing up with Asurion Home+ though. So far, I've had an older laptop fixed (had to send in twice though) and offered $85 for an older Seagate external hard drive. They didn't even try to recover my lost data. I probably won't be a customer much longer.

Easy app to use and report claims. They only thing I don't like is when I can't find the option in looking for. Like when I tried to report a claim for my dashcam. It didn't show a dash cam option even though it's super to cover all my electronics with this service except for phones. They need to update this because I even purchased separate insurance for this dashcam with asurion and it still doesn't show it.

What's new

Bug fixes and improvements