Lauren Fowble
One of the worst apps I attempt to use on a consistent basis. Always has trouble logging in. Once I get in, it never allows me to see my bill. It just spins. Other app functions are the same way. Worthless app. So many issues with AT&T, this just adds to the list. Paying more for Verizon seems like a better option at this point.
4 people found this review helpful
my Hart
I'm dizzy from all the spinning and going around in circles with this app. Since I've switched providers, it's been a total headache. It always take me to a page where my bill is, without fail. If I find a troubleshooting question, that's when all the spinning starts and it still doesn't answer your question. If I didn't need the phone, I'd bury it 6ft under, for sure.
341 people found this review helpful
Chris Balkema
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This is not a user-friendly app. When I tried to cancel service from the phone number given in the app, AT&T couldn't connect because they were having problems with their service. So I tried chat support in the app, input cancel service, and the message failed to send check internet connection. I tried both on wifi and mobile data. Got the same message. I then typed I would like to add 15 phones and was immediately met with a message to chat with a person. I hate this app and company.
363 people found this review helpful