Robert Turton
In a brick and mortar store a salesman told me that I would be able to set up automatic payments for my BestBuy card. Nowhere in this app do I see a way to do such a thing. This is the ONLY reason I downloaded this app. I don't shop online, but I do use automatic payments on all my credit cards. I still have not received my first bill since opening the line of credit card in store. If you want to get paid, send me my bill, or add a method for paying my charge card. Thanks, Signed aggravated cust
3 people found this review helpful
Chris Cabuzzi
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This holiday season, I decided to give the app another try after years of not using it. It seemed to work fine until today. It works fine until you decide to check out, when your cart shows empty. You can go back to the item and add it again, which briefly shows your cart total double in cost, but when you actually go to the cart... empty. The app had an update available, which I'd hoped would fix it, but no. Cart still empty.
119 people found this review helpful
Best Buy, Inc
December 18, 2019
Hi Christopher, thank you for bringing this to our attention. We can understand how someone may become upset with receiving excessive communication. If you could, we would like to have you email us at ReviewSupport@bestbuy.com so we can gather additional details about your experience. Thank you for your time.
-Bob
Best Buy Support
Mary Rusche
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This app was great for shopping, making payments, & checking on the status of service appointments until recently. Now, it crashes before it even opens. Even if you uninstall & reinstall, it still doesn't work. It crashes when you go to the website as well. This is extremely frustrating & very useless. Please correct the issue.
94 people found this review helpful