Reuel H
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Samsung / Android. When trying to join a support session directly from the app, the app crashes after entering site and session key. No error, no message - it just closes. When trying to use a link from chat, the app briefly opens, then closes with a message saying the license is validated.
Mark Newland
We recently deployed some Huawei phones. A user was using the phone connected to a docking station in desktop mode. (Bluetooth keyboard and mouse, docking station linked to a monitor) When we remoted to the device we could only see the phone screen not the actions the user was doing on the desktop. There was no option to view the other screen.
27 people found this review helpful
Phil Rogers
Needs some work but is usable. To uninstall you need to disable it from being an admin app first (this is quite normal). You have to allow all permissions for it to work properly, which although does seem initially worrying, it does need to have this level of access in order to do its job.
67 people found this review helpful