Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Share how you’re feeling and get 1:1 support from your provider.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

I was going to try better help but they don't take insurance and I don't have the greatest insurance either so I was doubtful of finding an online therapist that fit my needs. It was very easy to sign up, they take my insurance with $0 copay, my therapist is great, it's convenient, I can do therapy from my bed on the days I don't want to see the world or simply saves me gas money. All around 5 stars. They even have a chart on the app that shows your progress and I think thats super helpful.

I was matched quickly with counseling but both times I attempted the match was poor. The first counselor did not want to move forward feeling at a disadvantage using the virtual format and the 2nd had never used the service and unprepared for my session. Both sessions began 10 minutes late. Lessons are voiced by what sounds like a woman conjured in a lab to sound soothing which isn't soothing. Once you listen to a video it seems you can't re watch. Guided meditation is rushed. App terrible.

What I like: being able to talk from the comfort of my home, the type of therapy, the lessons themselves. What I don't like: the app itself is so incredible buggy. No matter how good my internet connection is, the video signal cuts in and out causing freezing, sometimes even disconnecting the call all together. I hate not being able to schedule more than one appointment at a time so that I can have a regular schedule. There is no easy way to switch providers. Messaging erases while I'm typing.

What's new

We've made a few bug fixes to this version.