Changi App

Changi Airport Group (S) Pte Ltd

About this app

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!
 

Ratings and reviews

Wrong app logic and very bad user experience After upgrading, this app shows that my device is rooted and prevent me from using. In fact, I do not use rooted device at all. If the app cannot detect the right hardware and state, how can the customer trust it by providing the right information? App should be designed to bring convenience, not more troubles. Pay attention to your technologies and vendor's qualification first!

One wonders if the developers of this app have actually tried to use it. Firstly, signing up is a nightmare - for me entering my date of birth (mandatory) required no less than 720 key presses through an un-editable calendar to take me back to March 1958. After signing up, I find that the app regularly locks up and is very slow. Thirdly the UI is so saturated with advertising and promotions that it's difficult to find anything of real value. Uninstalled as it's not worth the effort.

For an app that doesn't have to do a lot, it does it really badly. App often will take a while to respond to input, and sometimes just stop responding altogether forcing you to restart it. You can't just open and browse the map to see what's closest to you in the terminal, instead you need to know the name of the business you're searching for. When you do get a map and want to zoom in for businesses closer to where you're going, it only shows major businesses.

What's new

Skeletons don't fight each other twice because they have no guts for a rematch. We are not like them even though this month, we worked our guts out to roll out essential app enhancement and bug fixes, two times in a row.