Jacob Norris
The chatbooks service and products are great, but this app is a buggy mess, especially when trying to manage the "monthly minis" books: pictures frequently get stuck syncing, recently added photos often don't appear until the app is closed and re-opened, and sharing photos from other apps to chatbooks has never worked (monthly minis books are not an option in that flow).
3 people found this review helpful
We're so sorry to hear about these roadblocks, Jacob. Please make sure that your device is fully updated and that you are connected to strong wifi. For further troubleshooting, please reach out to Customer Support at support@chatbooks.com or via SMS/Live Chat. Thank you for your valuable feedback and we look forward to assisting!
Mrs. Pardun
Love the Books just wish there was a different way of selecting photos & different layout options. The one picture per page is not enough let us create our own layout:) or make it to where we can collage a few photos together instead of uploading 1 large photo. For instance when your scrolling photos to choose when you enlarge the photo you can't scroll through them enlarged you have to enlarge/exit each individual photo.
4 people found this review helpful
Tamara Luckinbill
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I wish I could detract another star. This ap won't load correctly and it keeps charging me every month even though I can't edit an album to order. Earlier this year: Sooo glitchy. Half the time my pictures won't load correctly when I try to crop them and peoples heads are cut off in the final photo. Now it won't let me add more than 30 pictures for December, when I always could before for an additional fee per page
1 person found this review helpful
Thank you for your feedback. Unfortunately, this is a current bug in our system not allowing you to add more than 30 photos. Please reach out to support@chatbooks.com and our Customer Support Team can fix it from their end. We appreciate your patience and kindness.