McAllen 311

CitySourced

About this app

The McAllen 311 mobile application is your official civic engagement tool to connect with the City of McAllen.

Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City. The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments, and notify you the instant it is resolved.

Ratings and reviews

Slow, impractical, location isn't always working well. They're slow on response and close requests right away not giving you an option to respond. Then it asks for feedback etc and it doesn't even work at all. Poor app for a supposed large city.

Totally worthless!!! I had to give at least one star to write a review. Otherwise, I would not have given any stars. I have been reporting the same problem via this App for the last two years. To this day absolutely nothing has been done despite the at least six requests I have submitted. With all we pay in city taxes, one would think The City of McAllen could provide better service.

Reported vehicles with no license plates and junked. Supposedly no violations! Paper plate on 1 was being ( renewed) monthly. Other is red truck with all parts on back of truck bed. Has been parked for months. This is apartment parking!!!