Credas

Credas Technologies

About this app

ID Document verification and anti-money laundering checks are made quick and easy with our user-friendly mobile app.

Ratings and reviews

The Apps says 'ID Document verification and anti-money laundering checks are made quick and easy with our user-friendly mobile app'. None of that is true. At cheapest solicitor rates it cost me at least £500 to complete the inputs. It got stuck in a loop twice, after 10 mins 'loading' from one document I gave up so in all had to restart 3 times. It does not tell you until too late to change that you need a Passport with a chip. No 'Back' buttons to amend/go back. By today's standards RUBBISH

Terrible experience, awful and time wasting UI. Uploading photos was painful beyond belief. Most of the time it would throw up a generic error suggesting I contact support, even though there seems to be no clear way to do this via the app. Why not tell me what the actual problem was so I could try to fix it? Additionally it throws you out at this point so you need to start from scratch. Utterly painful. You've wasted a lot of my time, Credas, please sort this terrible app out.

A few steps to be more accessible. Firstly, I. would never download from an email link. Could direct us to app from appstore/Play. 2. Not many people have plain background for selfie. 3. Passport hard to lie flat as in bound booklet. 4. After passport ought to navigate next to proof of address. 5. Council Tax Bill not listed in app. It ought to be a separate step from passport as passport request was repeated and therefore confusing.

What's new

What's New
- Small bug fixes