UTS

Centre for Railway Information Systems

Contains ads

About this app

UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.

Who can use utsonmobile application?
The service is not available to a person under the age of Seventeen or previously suspended or removed from the services by Indian Railway.

By accepting the Terms & Conditions or by otherwise using the Service or the website, it would be deemed that the concerned person is at least Seventeen years of age and have not been previously suspended or removed from the Services by Indian Railway. The Person represents and warrants that he has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. The person shall not impersonate any other person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any other person or entity.

Pre-requisites to avail the utsonmobile app service: 
Presently, utsonmobile app is available in Android, Windows & iOS versions. 
The Smartphone should have good GPRS connectivity. 
In order to avail paperless mode of tickets, the Smartphone should be GPS enabled.

Registration Process:
User Registration for availing the above services can be done through the utsonmobile app or the website (https://www.utsonmobile.indianrail.gov.in).
The passenger needs to provide information like Mobile Number, Name, Password, Gender, Date of Birth for the one time registration process.
The mobile application would send an OTP to the mobile number specified against the USER ID field to ensure the validity of the mobile number. After successful registration, an SMS will be sent informing the user about the successful registration. A zero-balance R-Wallet account would be activated.

Login Process:
After the registration, the passenger needs to enter the credentials in the login page for entering into the utsonmobile app.

Services offered by utsonmobile app:
1. Book Ticket:
Normal Booking(Journey and Return tickets)
Quick Booking (Journey and Return tickets) 
Platform Ticket 
Season Ticket 
QR Booking (Platform Tickets, Journey and Return Tickets)

2. Cancellation of Ticket :-
Paper Ticket with booking amount greater then cancellation charges can be cancelled using utsonmobile app before printing of ticket. Cancellation of Paperless Ticket is not allowed.

3. Booking History

4. R-Wallet:
R-Wallet Balance 
Recharge R-Wallet
History 
Surrender R-Wallet

5. Profile:
Change city 
Change Frequent travel Route 
Change Journey Details 
Change Password 
Change Handset Request 
Change Personal Details 
Sync Ticket

6. Show Booked Ticket:
Using 'show ticket' feature the ticket can be showed to the TTE(Travelling Ticket Examiner) or TC. Off-line mode is also available to show the paperless ticket if Internet connection not available in the mobile.

Note:-
Paperless ticket booking(Book and Travel) is not allowed inside train or within station premises to avoid ticket booking just by seeing TTE(Travelling Ticket Examiner) or TC.
For booking of paperless ticket user should be away from Station premises/Railway track.

For Paper Ticket(Book and Print) mode of booking, It is mandatory to take printout of the ticket from ATVM/CoTVM kiosks or General Booking counters at station before boarding the Train.

Ratings and reviews

The app is good but there is some features you have to add 1. When a user has booked any ticket like season,platform, or normal ticket so he can have an option of download that ticket if he didn't selected the print ticket option from the app. 2. If a user factory reset his phone due to some problems so you can add an option where he resync his ticket details. 3. A user can book his ticket from any where inside the station also you don't have to set any range or location like 20 to 30 metres.

Very bad experience wallet recharge done from any where but ticket booking is not happen showing you are in the station area. Why we are booking online because of late coming to station or any other reason. Booking should be available from any where inside the station area or out side the station area. Kindly update this feature in this app. Because if you are coming on station on time so you will take from windows only why you will book online. Really bad experience.

The app is good. However there are few things that could make it really best. 1. Location is useless. Instead make it an app which can book ticket from anywhere. Which means even if I am on the station itself i can book the ticket. 2. Screenshot of ticket or downloading the ticket once booked. This feature would really be very helpful for two people travelling together but in different compartments. 3. Ticket booking for friend or family and sharing it with them.

What's new

1. Easy Login: Get into your account quickly and securely with OTP-based login.
2. Stay Logged In: Enjoy hassle-free access all day long until midnight without constant logins.
3. Smooth Experience: We've made improvements to keep things running smoothly with minor fixes and enhancements.
4. Bug fixes for API 23 and below.