Patrick Guizzetti
- Flag inappropriate
- Show review history
Much better than the charging feature in the My BMW app which is completely useless with crazy routing. I just have one issue. It shows in miles and not km. Don't know how to change that. I just got a reply below telling me that it takes it from the phone, but my phone is set on Switzerland, English, km, etc. There is nowhere miles set in on my phone. We are in EU here. Not US or UK. Probably the app considers English language then miles, which is wrong assumption
2 people found this review helpful
Digital Charging Solutions GmbH
November 14, 2022
Thank you for your feedback. We are always happy to receive suggestions and ideas for improvement. In order to analyse this in detail please contact our customer service.
Christian Ceelen
- Flag inappropriate
- Show review history
This app is seemingly dead. It doesn't display charging sessions, nor charging history, not current prices, not last charging costs. Status 2021-09-07. All the information above is still missing. Also I don't get information what the prices are at the charge station. This mirrors the problem in the MyBMW app. The only chance i have to check the prices is the monthly bill sent via email.
13 people found this review helpful
Digital Charging Solutions GmbH
September 7, 2021
Dear Christian Ceelen, there was an outage of the availability status of the charging stations when you posted your review. Other areas of the app were not affected though, can you please re-check? In case it's still occurring, don't hesitate to contact us at uk@bmw-public-charging.com.
Julia Thiele
The app is fine, even if it is a bit clunky at times, but would love to know why using it in English means I need a converter, as it cannot be switched to show kilometres instead of miles? Google maps is perfectly capable of that, but the option was removed in the app.
5 people found this review helpful
Digital Charging Solutions GmbH
July 26, 2022
Many thanks for your feedback. We are very sorry you were not able to use the service as intended. In order to analyse your issue in detail please contact our customer service at uk@bmw-public-charging.com. We apologize for any inconveniences caused.