DriveSense mobile by Esurance

Esurance

About this app

Using modern-world technology, DriveSense provides you with simple information about your driving habits so you can see how you might improve your driving wellness.

Simply download and activate the app using your mobile phone number and email address. The app will automatically track your trips.

After a trip you will see:

• Detailed trip information (location, time of day, duration of trip, driving habits)
• Real-time feedback on specific driving risks like speeding and sudden braking

After about 25 trips you will see:

• Your personal driving wellness meter
• Weekly recap of risky events

Bonus for most Esurance policyholders; those who enroll in the DriveSense program get a personalized, safe-driving discount on their auto coverage.

To find out more about the program and see if the safe-driving discount is offered in your state or to enroll in the program, visit https://www.esurance.com/drivesense-mobile-app.

Question? Give us a call at 1-888-974-3543

Ratings and reviews

I would rate this zero stars if I could. More glitches than anything. Continuously have to uninstall and reinstall. It is a real nuisance. Now it just shows my trips as still calculating. If I make 3 trips in one day, only one will show completed, and the others will be calculating for days. This makes it impossible to remove a trip if I am a passenger in someone else's vehicle. This better be saving me lots of money because it is aggravating as anything!

The app stopped calculating my trips, so, I couldn't even change my status as a passenger when the driver was speeding - it sure updated and dinged me for it in my esurance app though. A trouble ticket was submitted and never resolved. My drivesense app has not completed my commutes since January. I uninstalled the app, the downloaded it again, hoping it'd solve the issue, but NOPE. I don't know what happened in January, but something caused it to stop working for me properly. Very frustrating.

I've been having the same issue since September 2023. It's never been resolved. I call in frequently to no avail. It leaves all my trips in the status of Trip Calculating, or doesn't record them at all. What use is the app if it doesn't function as it should? I've uninstalled and reinstalled numerous times, done all troubleshooting suggested, and nothing has changed. What a waste of time! My phone is a Samsung S23 Ultra. So frustrated!

What's new

- The team knocked off some bugs and made some experience improvements, helping to make your lives easier.