C. P.
Just wanna say that I've been using the app for years with (so far) two different Axon camera systems, and I don't have any complaints. I do prefer the old UI that iOS currently has, but that's a minor gripe. I have no issues with connectivity, and video playback is seamless. ID prefix is an awesome tool, as is the new Axon 3 settings.
4 people found this review helpful
A Google user
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If you switch out of the app and come back to it, it freezes. It constantly says that it "failed to start scan for Wi-Fi", making it impossible to view your videos without shutting off your camera and closing the app. It still needs a function to memorize two cameras because pairing only intermittently works. Please fix this stuff. Labeling videos takes way too long.
16 people found this review helpful
A Google user
This app is terrible. The app can't find the camera regardless of how many times it's put into pairing mode. I've restarted my phone, uninstalled and reinstalled the app, and called the company and they were no help. Seems like it's a common problem. I've uninstalled it again with no intention of downloading it in the future. This review is for a galaxy s8 active.
3 people found this review helpful
Axon Enterprise Inc.
October 24, 2019
Thank you for your feedback. We have made several updates to the application since your review. If you are having the same problem with the latest release, version 5.0.3 (335), please open the Contact Support option from Settings and send an email to support so we can look into the issue.