Rudy Gohringer
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When the airline launched, they bragged about being a tech company and how the app was all you needed. Using the app on Pixel 6 Pro is impossible. After choosing seats for 2 passengers, you cannot get to next prompt for luggage due to that portion hidden below the bottom panel. I wonder how many bookings they have lost due to people not being able to get past that screen
12 people found this review helpful
Jacob Brokes
Very stupid. They tell you to download the app (which isn't necessary) instead of navigating to the website. But then the app literally tells you to go to the website. You can't sign in on the app while on the plane, and the website doesn't work because the stupid on-board Wi-Fi blocks their own website. Like, how do they actually manage to sell Wi-Fi on these planes? Stupid. Also, please partner with T-Mobile with their free onboard Wi-Fi deal. That's much more straightforward.
27 people found this review helpful
Janet Lomax
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I've installed and uninstaller this app so many times, I'm sick of it! I've tried to book flights, but it would not allow me to add anyone else as a companion. When traveling with another adult, the app would NOT allow me to purchase tickets for them as a second person on the same trip even though the person's info (my spouse) was in my profile.
11 people found this review helpful