Personal Safety

Google LLC

About this app

Personal Safety is an app that helps you prepare and react in an emergency by quickly connecting you with the help and information you need.

Features

On phones
• Emergency SOS: Get help in an emergency by pressing the power button quickly 5 times or more. Then, your phone can:
\t ◦ Call emergency services or any number you choose
\t ◦ Share your location and critical info with your emergency contacts
\t ◦ Record, back up, and share a video

• Emergency Sharing: Share your real-time location and critical info with your emergency contacts. Also works with Google Assistant.

• Safety Check: Set a check-in timer for your phone to confirm you’re safe. If you don’t respond when the timer runs out, Emergency Sharing automatically starts. Also works with Google Assistant.

• Car crash detection (Pixel phones only): Get help calling emergency services after a car crash. If your Pixel phone detects that you've been in a crash, it can call for help automatically. Not available for all countries, languages, and devices. For availability details, go to g.co/pixel/carcrashdetection.

• Crisis alerts: Get notified about natural disasters and public emergencies near you.

• Medical info and emergency contacts: You can make this info visible when your phone is locked. In supported countries, you can also choose to automatically share this info if you contact emergency services.

On Pixel Watch
• Fall Detection: Your watch can detect a hard fall and call for help.

• Emergency SOS: Press the crown quickly 5 times or more to call emergency services or an emergency contact.

• Emergency Sharing, Safety Check, medical info, and emergency contacts are also available on Pixel Watch.

Ratings and reviews

I just became aware of this app today when it started launching, making my phone run so hot it repeatedly shut down and dropped from 87% to 7% in an hour and a half. The screen kept flashing and launching the app, resulting in an erroneous 911 call and doing some sort of emergency video recording I couldn't turn off or dismiss. I restarted my phone and disabled the app before it could start up again; it's been 6 hours without any issues.

I've had my wife and mother marked as emergency contacts ever since I discovered this app on my Pixel 6 Pro. For a long time when either of them tried to call me, their call went straight to voicemail and I couldn't figure out why. Turns out it was because I had their phone numbers as emergency contacts through this app. Once I removed them their calls came through perfectly. This should probably be ironed out since your emergency contacts are probably the people you already speak to the most.

App update disables car crash detection on devices where the app was side loaded and previously worked. I was in an accident and the app immediately alerted that it was preparing to call emergency services. To outright disable a feature that worked on my device, an app that has the potential to save lives, just because it wasn't a Pixel phone and mark it as "incompatible" is outrageous.

What's new

On phones
• Personal Safety has a new design
• Emergency SOS: Add a confirmation step
• Car Crash Detection: Now in Switzerland, Belgium, Austria, Portugal, and India

On Pixel Watch• Now available: Fall Detection, Emergency SOS, Emergency Sharing, Safety Check, and more
• Fall Detection: Available in more countries: http://g.co/pixelwatch/falldetection