BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The BCBSTX app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Members Features:

Easy Access:
• Login or request login help
• Register

Claims
• View claims overview and line item details

Deductible
• Check deductible and out of pockets amounts
• View amounts at the individual and family levels

Find A Doctor
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish

Coverage Details
• View medical benefits and copay levels
• View Prime pharmacy benefits and copay levels

ID
• View temporary ID for subscriber and dependents
• Send ID via email to your providers

Languages supported: Spanish and English

Ratings and reviews

BCBSTX App is terrible! I set up Biometrics login, and it gives an error every single time. I have to type in the password instead; so frustrating to have to do that when the app is giving you the biometrics option. Chat in Contact US doesn't work, EVER, and can only be accessed in-app! I always get the error "Something went wrong". I can't access Actual Policy documents in the app. They're not listed anywhere. Who wants to carry a 100+page booklet around? This app is not convenient at all!

Provider finder - one of the most likely uses of this app - actually just attempts to launch a browser window to a web page and that generates an error message. All attempts to drill down into spending details just land back at the individual in-network deductible entries, even when the UI explicitly says you're drilling to see out of network spending. Basically, the things I would use this app for are the very things that don't work. Very disappointed.

I'm not sure what the issue is, but it appears (like many others that have left reviews) that I am unable to login because of a bug or some sort of old maintenance notification that has not yet been cleared. Specifically, the error I'm receiving is "looks like we've encountered an error. This can be due to poor connectivity or an issue on our servers." For troubleshooting purposes, I'm attempting to utilize both the biometric and password to log in but both circumstances lead to the above error

What's new

General improvements and bug fixes.