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Hulu is awkward to use compared to Netflix and Prime. When selecting something to play, there is no option to start over at the begining. I will sometimes stop watch an episode in the middle, and when I go back, I'd like to restart it. The only option is to rewind. Rewinding is slow and you don't have a view of the scenes as they are rewinding, so if you are looking to go back and replay from a particular moment, you just have to blindly guess. Overall, just clunky and hard to use.
4 people found this review helpful
Hallie Ramer
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October 26, 2024
More than 3/4 of the time, only the ads play, and then the app or browser freezes. Then, you have to start the process over again. I pay for Max, Disney Plus, and hulu separately, even though there are plans that can't go on the mobile bill who they partner with and all subscriptions run through the bill to begin with. This will be the last month customer service was 3 hours of wasted time in my life. Yes, unfortunately, I said 3 hours with not one single resolution.
23 people found this review helpful
Roman K
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October 27, 2024
Subscription is a freaking mess and keeps getting messier every time I use this service. I just resubscribed via Google Play, but I still can't watch on web, just seeing the stupid welcome screen asking me to subscribe. Also, it didn't ask me which plan I wanted, just gave me the default one with ads. So annoying. Just delete the whole thing and redo it from scratch. But this time, maybe actually think about it first.
23 people found this review helpful
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