JLab

JLab Audio

About this app

Compatible Models:
GO Pop+
GO Sport+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
 
The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
 
 
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
 
 
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
 
 
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
 
 
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.

 
Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.

Ratings and reviews

Cannot connect Samsung Galaxy flip 5 to JLab epic Air Sport in this app. They are connected to my phone just fine and I can hear music through the ear buds, but to the app never finds them so I can't configure them. Have tried half a dozen times to unpair, remove them re-add them. Tried different selections and combinations on the earbuds selection in the app.

Buds are great. App is trash. Can't register new devices: the app just keeps refreshing the registration page, no matter which device link you tap on. Can't contact support about it either: the email address links provided are broken, and typing them out results in a returned email, stating they aren't legitimate email addresses. Thankfully, my phone's built in equalizer also adjusts my earbuds. So I don't HAVE to use this app to use my buds. No dev response will change my review, fyi.

I like the hardware well enough. But, this app is trash as far as product enhancement goes. Two solicitation pop-ups while registering my product. Annoying considering I'm already a new customer. Next, the specific product is not listed in the earbud list. Tbf, the instructions don't encourage use of the app (nor discourage, which would avoid this review). It's disappointing that the app isn't applicable to all the similar products and I can't wait to uninstall it! <3 Merry Christmas!

What's new

Adds support for GO Tones+