A. Sabırlı
I went to the market with my two babies and when it comes to pay for my groceries, guess what ?! Yeah! There is no connection! I tried to check it out from Kuveytturk Mobile, but again, it doesn't start because they said "a new version is available ". But when I go to the play store, it was the same app. Still, I uninstalled and reinstalled again, but the problem remains the same. What do you expect me to do ? I have been using only this back to avoid usury, please solve the problem ASAP.
6 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
January 18, 2024
Hello, the access problem experienced in Kuveyt Türk Mobile was resolved in a short time. We apologize for the inconvenience, thank you for your interest and wish you a good day.
Metin Ceylan
One of the best mobile banking apps. Very intuitive and self guiding. Just the right amount of information on the screen, easy to read and navigate if you need more details. Congratulations to the developers. One small bug, first entry to the app results in Timeout message and exiting. Then I have to enter second time and the app works fine.
24 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
April 3, 2023
Dear Costumer, thank you for contacting Kuveyt Turk. For any request or further informations please fill out our contact form. https://www.kuveytturk.com.tr/en/about-us/customer-satisfaction/contact-us
Yours Sincerely,
A Google user
It was working fine until the new version has been installed. It suddenly doesn't recognize my device. Asked me to verify, however after having entered the customer ID and password and done the SMS authentication it tells me to logon via the Settings - saved devices list. But I can't find the settings option anywhere in the Mobile Branch App. Searched everywhere on the website for clues, it's been disappointing. Please help!
17 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
January 8, 2020
KUVEYT TURK Participation Bank for all your banking transactions, experienced staff, internet banking and call center 0090 312 444 0 123 or 0850 251 0123 always by your side.
Yours Sincerely