Paychex Benefit Account

Paychex, Inc

About this app

The PBA Mobile App is available for all Paychex Benefit Account subscribers.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same Paychex login you use to view payroll information to now manage your Paychex Benefit Account
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Use your camera or Cloud Storage options to upload receipts to submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen

Ratings and reviews

This has got to be the absolute WORST login experience ever. Completely incompatable with LastPass. Unable to use anything resembling a secure password that LastPass would generate. You have to HUNT to find what your username is (as it's not the same as anything else that you use.. nor is it easy to find. THEN once you change your password you get to do it all over again to log back in. I have no idea how good the App actually is at it's taken me 30 minutes just to get logged in.

Stopped using app when Bio metric login went away and it seemed I was just really being taken to a mote limited website. So I just use a PC.

So glitchy. Nearly impossible to use- I'd say 80-90% of the times that I try to open this app I get an error message. So frustrating and I'm so glad my employer is switching to another app.

What's new

Version 17.2 provides you with:

• Enhanced security updates