Dustin Gingrow
I've been monitoring the issues with this app since booking an upcoming trip. I have the latest version 7.2.3. The Buttons on the home screen still do not work for "Book Flight, Check In or Manage My Trip". This absolutely has to be fix AND they need to add a "hamburger" app menu as a secondary path to access those functions. Otherwise this app is completely useless & you'll have to do everything through your phone's browser of choice.
14 people found this review helpful
Jacqueline Wright
Absolute freakin joke. I've been trying to check in for my flight tomorrow for 45 minutes and there are several steps which is unnecessary in and of itself but then it gets stuck on the last step and won't stop loading. That's on their website but when it comes to the app, I can't even get past selecting myself as the person I'm checking in before it gets stuck. Absolutely infuriating
143 people found this review helpful
Rita Wallace
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For many years this app was very useful and reliable, however for the past 2 years I have not been able to check in on the app. There are no answers when I was referred to an agent at the airport. I can check in fine over their web site, but then cant download the mobile boarding pass. Very frustrating when i am away from a printer!!! Last time I downloaded the boarding pass to a file, instead of printing it, but that wasn't easy to use because of the size. Where are your techs?
187 people found this review helpful