LG&E, KU and ODP

4.7
4.59K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing


Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in



Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email
Updated on
Jan 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
4.45K reviews
Karly Tursany
April 14, 2021
ETA: was able to log in after contacting someone who runs the Facebook page. Bug issues are being worked out. Great customer service so far. I look forward to using the app monthly. Won't let me log in. I can log in just fine on the website but the app says my info is incorrect. I have uninstalled and reinstalled but that was no help.
27 people found this review helpful
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LGEKUMobile
April 15, 2021
Hi Karly, We apologize for this error that occurred and appreciate your patience while this issue was being resolved. Thank you for sharing your positive experience with our new app!
bp p
January 29, 2024
very simple to navigate this app and pay bills using checking account. debt cards are accepted too, but wish they would make it a little simpler, instead of navigating away to a different site
2 people found this review helpful
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LGEKUMobile
February 14, 2024
We're always working hard to improve the app. Thanks for your download and feedback.
TheHaven636
January 24, 2024
it's functional and an easy way to pay without traveling to pay the bill. The only downside is how limited the payment options are within the app.
2 people found this review helpful
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LGEKUMobile
January 25, 2024
Thank you for providing your valuable feedback. You can edit your payment method to access a variety of options, including a bank account (no fee), or select "Card" to pay with a debit card, American Express, Discover, Mastercard, Visa, Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal Credit or Venmo – through a third party. Additional fees apply.

What's new

This release contains bug fixes and other improvements.”