First Citizens Mobile Banking

First Citizens Bank & Trust

About this app

First Citizens Digital Banking gives you a powerful, comprehensive set of mobile banking tools that work across all your devices – mobile phone, tablet, and computer. Log in from your Android device quickly and securely using facial recognition, fingerprint authentication or a 4-digit passcode.

First Citizens Digital Banking helps consumer and business customers:
• View your accounts and transaction history
• Deposit checks from your mobile device
• Pay bills and make transfers between your First Citizens accounts
• Manage your credit cards easily and quickly – lock and unlock a card, activate a new card, report upcoming travel, report a lost or stolen card and more
• Receive account and security alerts via text or email
• Securely access your checking, savings and credit card statements at any time
• View tax documents

Consumer customers can also:
• View your complete financial picture by linking all your accounts (even those with other financial institutions), track spending patterns, create budgets, understand your net worth and manage expenses, all in one place
• Send money to friends, family and others you trust with Zelle®
• Transfer funds to and from accounts you have at other financial institutions
• View FICO® Scores if you have a consumer loan, credit card or mortgage
• Set up text and email alerts to help monitor credit and debit card activity
• Manage your debit cards easily and quickly – lock and unlock a card, activate a new card, change your PIN, report upcoming travel, report a lost or stolen card and more. Credit card customers can also add authorized users, request balance transfers and more.

Business customers can also:
• Set up multi-user access - customize and designate access to employees who are helping manage the company's finances
• Send domestic wire transfers
• Send payments via ACH
• Detect fraud with ACH Monitor and Positive Pay
• Set up text and email alerts to help monitor credit card activity

About First Citizens Bank:
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers at more than 600 branches in 22 states. For more information, visit firstcitizens.com.

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and
text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Android is a trademark of Google, Inc. Google Play and Google Play logo are trademarks of Google Inc.

FICO is a registered trademark of Fair Isaac Corporation.

Copyright © 2022. First Citizens Bank. Member FDIC. Equal Housing Lender.

Ratings and reviews

The least reliable banking solution in the US. I used to get text alerts from 2 different Numbers. One that details the debit charge and where that charge came from. The other just the debit charge amount, which is completely redundant and useless. Now I'm only getting the useless information. Devs, please find inspiration from ANY other banking app. If not, stop developing apps. This is the wrong job for you. That said, this is probably more FCB's issue. Still, this app needs work bad!!

Update: First Citizens is aware of the check deposit bug that occurred with the 10/19 update. Now, more than 6 months later there is no fix. The latest android update (pie) and app update happened around the same time, so I can't pinpoint which one caused the mobile deposit glitch. I can no longer use this feature, as my camera is rotated 90 ° clockwise (ie: landscape becomes portrait) when I scan the check. Moving the phone to compensate distorts the image, making it unusable.

was always reliable and would connect quickly to my account, however since the latest update I haven't been able to get in my account. the app is now just trash on my phone. i have a Google Pixel 3 XL, so its not a problem with the hardware or processing power since this phone has only been in use for 2 months. Constantly trying to get past the loading spin wheel, and just staying there. no amount of closing the app and re opening, or force stopping, uninstalling and reinstalling will help.Trash

What's new

Our latest Digital Banking App upgrade includes performance enhancements, design enhancements and bug fixes.