bri v_turnin_burnin
Works great...when it works The few times I've been able to use the app I was able to do what I needed....but the past month or two I keep getting "An unexpected error occurred. Please try again later." Very frustrating when I just want to see my statement.... I shouldn't have to turn my phone off for 5 minutes every time I want to use an app. Sometimes that works...but still SUPER FRUSTRATING!
18 people found this review helpful
A Google user
It has worked once for me. Opening to a login page is clunky. The UI for tools is extremely unfriendly to use and not very intelligent. The actual tools do not provide any useful information. The figures provided are wild estimates. Available real data is expexted, a complete opposite is what you get. It doesn't use specific account/plan parameters. The info it provides is nonspecific and nonapplicable. Does a little bit of nothing expected and not well. Website is far more capable and required
20 people found this review helpful
Jeffrey Armstrong
App and website are broken. Downloaded the app because the website wouldn't let me register. Once I was able to register from the app I opened it one time, after that the app tells me an unexpected error has occurred try again later. I think something as important as someone's healthcare you guys could spend a little extra money on web and app creation. The one time I was able to log into the app it did seem to cover all my needs is the reason for 2 stars and not 1.
20 people found this review helpful