Meralco Mobile

2.7
22.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Meralco Mobile app gives customers the power to access to their Meralco account 24/7.
With Meralco Mobile, customers can:
1. View and pay bills 
2. Report an outage 
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center
 
Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.
Updated on
Feb 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
22.6K reviews
Jimbermie Oreta
April 24, 2024
The app is okay in terms of checking the bill. But the app is worse on processing payments. It was my first time processing payment through the app hoping for the payment to reflect right away. But instead, the app froze and my payment didn't reflect but the noney was deducted to my card. I had to contact hotline, which is useless by the way, I tried contacting them through Facebook messenger, but there was no agent available! So lastly, I had to contact them via Email!!! Frustrating!
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Carlos Legaspi
May 8, 2024
Hello, anyone else having issues loading the Login page? It's been a week now. Hope it's just a maintenance thing. :Update: Had to reinstall the app, clearing cache didn't work. Update2: it seems you still hasn't fix the stuck login screen. Updating back to 1star. App will work but after password expires it will force you to logout but the login screen won't ever load. Only way to access is to complete reinstall.
3 people found this review helpful
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Meralco
April 17, 2023
We are sorry for the experience, Carlos. For us to be able to assist you better, please send us the details of your concern, the screenshot of error, and your registered email address to our official Twitter (twitter.com/meralco) or Facebook (https://m.me/Meralco). We'll wait for your message. Thank you.
Geo Pren
April 7, 2024
I have been using this app for years now. But just recently, the app keeps exiting when clicking the menu. When I uninstalled and reinstalled, I can no longer log in because the app still keeps exiting. Pls fix the problem. I cannot upgrade rating because I am not able to login again since last night. ATTENTION to App Admin/Developer, This app IS NOT WORKING since yesterday!
23 people found this review helpful
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Meralco
October 17, 2023
We're sorry that you're having difficulties logging in, Geo. To assist you better, please send us the details of your concern, screenshot of error, and registered email address to our official Twitter (twitter.com/meralco) or Facebook (https://m.me/Meralco). We'll wait for your message.

What's new

Meralco App Powered Up!
The app has been updated to enhance your Meralco experience with:

1) Simplified and more efficient electric service reactivation (now less steps for registered customers)
2) Improved PDF viewing and downloading

Other minor enhancements and bug fixes were also made to provide you with the best app experience possible.

Make sure you are using the app's latest version to enjoy better usability. Download now!
#PowerUp with Meralco Mobile App