A Google user
Am so so disappointed in this app. I think it is a rip off for taking money from people and not providing service. It sucks. I thought it was supposed to be voice to voice translators like other apps where say " I speak in English and the recepient hears in Spanish and vice versa. But when I call it will not even indicate ringing and before you know it repeated text of translated messages keeps popping up.i am using a 300mb internet speed. I need my money back.
674 people found this review helpful
Nordicwise Limited
April 7, 2020
Sorry, that you did not like our app write to us at support@lingvanex.com we will solve your problems or refund your money
Slava Stashuk
Unfortunately, I had to top up the credits (10$ minimum) before trying it out. The phone call doesn't go through, ends with some incomprehensible error phrase. Feels like I was just robbed of 11 bucks (1 dollar is google play fee). If I call the same number using normal dialer, the call goes through without an issue.
190 people found this review helpful
Nordicwise Limited
February 22, 2023
Hello Slava Stashuk. Thank you for your feedback. Describe the problem in more detail and email us at this address: support@lingvanex.com. We'll be grateful for your feedback. Best regards, customer support.
Dee Bee
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Useful tool, although there's a noticeable delay in the exchange of communication (while translation takes place). This is fine if both parties are comfortable using an automated translation tool but maybe not so seamless if one is contacting a complete stranger.
512 people found this review helpful
Nordicwise Limited
April 3, 2024
Hello Dee Bee. Thank you for your valuable feedback! We're glad to hear you find our tool useful. We understand the concern regarding the delay in communication during translation and are constantly working on improving the speed and efficiency of our service to make interactions as seamless as possible, regardless of the scenario.